Workflow mapping
The manual process written down step by step, with what each error would cost.
Service · AI & workflow automation
I automate manual, document-heavy workflows with LLMs: reading emails and documents, extracting what matters, and writing it into your systems. Built to run without someone watching it, and to fail safely when the model is wrong.
01 — The problem
An LLM prototype that handles ten sample emails is an afternoon's work. Running it on every email, every day, is different: odd formats, missing fields, a model that is confidently wrong, and a token bill nobody budgeted for.
My rule is that the model interprets and deterministic code decides. Inputs are validated, outputs are checked against your data before anything is written, low-confidence cases go to a person, and costs are capped. It's the same split Theliv is built on: detectors measure, the model only explains.
02 — What you get
The manual process written down step by step, with what each error would cost.
Prompts, structured outputs and tool calls designed and tested on your real data.
The workflow built in n8n or as a Node.js service, connected to your email, documents and APIs.
Validation, confidence checks and a human-review queue for the cases the model shouldn't decide.
Model choice, caching and limits, so the token bill stays predictable.
AI explanations or summaries inside your app, clearly labelled and never presented as fact.
03 — Process
Sit with the people doing it today, and collect real examples, including the ugly ones.
Automate everything rules can handle; use the model only where judgment is needed.
Run alongside the manual process and compare results before anything goes live.
Launch with review queues, alerts and cost caps, then loosen them as accuracy is proven.
04 — Proof
Claude writes the likely cause and fix for each AWS cost spike, labelled as AI beside the measured numbers. If the model is down, the measured alert still ships.
Read the case study05 — Who it's for
06 — FAQ
Whichever fits the task and the budget. I've shipped with Anthropic's Claude, and I keep the workflow independent of one provider so the model can be swapped.
Outputs are validated before anything is written. Anything that fails a check, or that the model is unsure about, goes to a person instead of into your system.
It makes the workflow visible and editable by your team, and runs self-hosted. When a workflow outgrows it, the same logic moves into a Node.js service.
08 — Contact
I take on a small number of projects at a time, from full product builds to deployment, performance and automation work: scoped, shipped, and handed over clean.
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